This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of the Website.

The domain name www.ba-exchange.com (hereinafter referred to as "Website") is owned by British American Exchange Co. Ltd., a company incorporated under the Companies Act, 1956 . Both terms, ba-exchange.com, are an integral part of British American Exchange Co. Ltd. business and are protected under the intellectual property rights law of India. ba-exchange.com form part of the logo of the Website and business operated by British American Exchange Co. Ltd. Infringement of any right, accrued to ba-exchange.com qua our intellectual property, shall be subject of prosecution, for which you are hereby deemed to be notified.

This Web site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of this Web site constitutes your agreement to all such terms, conditions, and notices which are subject to amendment without any notice. You agree to click on the links and familiarize yourself with the Terms of Use and other terms and guidelines found throughout this Web site and abide by them if you choose to use the sites, pages or services to which they apply.

When You use any of the services provided by us through the Website, You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into these Terms of Use and shall be considered as part and parcel of these Terms of Use. We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to You. It is Your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that You accept and agree to the revisions or updates as the case may be. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.


  • 1. As a user of foreign exchange services you agree and confirm being aware of all regulatory norms. (If you need any information regulations, please call our helpline at 2306597024)
  • 2. ba-exchange.com will not be responsible for any transaction executed through us by forge or unprofessed information. User will be solely responsible for such action and liable to regulatory actions
  • 3. All orders need to be completely complied with regulatory guidelines; any deviation from the same will be the sole responsibility of the user. (If you need any information on guidelines please write/call us at info@baex.intnet.mu / 2306597024)
  • 4. All order values will be rounded off to the nearest currency unit.
  • 5. Deliveries only to the area covered by ba-exchange.com, for location assistance call our helpline.
  • 6. Rates are subjected to major fluctuation.
  • 7. User understands and agrees that all other foreign currency travel card related terms and condition as displayed on the card issuing banks website will be applicable.
  • 8. The source of funds for making the purchases/remittances on this site belong to me and the foreign exchange shall not be used for prohibited purposes.
  • 9. The orders placed are not designed for the purpose of any contravention or evasion of the provisions of the FEMA 1999 Act or of any Rule, Regulation, Notification, Direction or Order made there under.
  • 10. The Customer agrees and undertakes to provide such information /documents as will reasonably satisfy us about the transaction in terms of the RBI Limits for Foreign Exchange Purchases or sales. The customer shall be responsible and liable for any incorrect information provided by him.
  • 11. The foreign exchange purchased from this site should be used within 60 days of purchase. In case it is not possible to use the foreign exchange within the period of 60 days, same should be surrendered to an Authorised person.
  • 12. Door delivery will only be available for order value greater than USD 250 or equivalent and within city limit of 20kms from the branch. Currently Currency notes are serviced only in Mumbai and Forex Cards will be couriered pan india, Customer must book order well in advance assuming as weeks time for the courier to reach the delivery address mentioned at the time of booking the transaction.
  • 13. All documents are mandatory. A2/BTQ form and Bank reload forms need to be submitted for every transaction.
  • 14. Payment and all 'relevant' documents need to be submitted within 24 hrs. of placing the order or else the rates will be applicable when the complete payment and documentation is received.
  • 15. Currency notes are subjected to availability
  • 16. We do not accept coins for encashment.
  • 17. Encashment of currency notes will only happen after verification by branch for the condition/validity of notes, transaction can be denied if branch does not find the currency appropriate for encashment.