FAQ

Once you complete your order on our portal, we will send you a confirmation mail to the email address you enter during your order letting you know that your order is confirmed. In this mail, you will be provided with a "Unique Reference Number" along with your order details and the documents you will need to provide when you complete the order. We also make it a point to call each of our customers right after the order is booked to answer any queries you may have.
Your online transaction on our portal processed over a secure HTTPS connection and secured with the highest levels of encryption available. All credit card and debit card payments on our portal are processed through a secure and trusted payment gateway and your credit card/ debit card/ net-banking info is never stored on our servers.
Yes, you can add multiple currencies & products you wish to purchase in one order. You just need to add the currency/product in the order cart and proceed.
You can purchase / order upto US Dollars 2,50,000 (If not consumed any part of it in any other purpose stated as per RBI's guidelines covering LRS) in a financial year; The same can be utilized in one or more number of visits. This scheme used to be earlier called Basic Travel Quota (BTQ) .This limit has been subsumed under the new Liberalized Remittance Scheme (LRS). If an individual has already remitted any amount under the Liberalized Remittance Scheme in a financial year, then the applicable limit for travelling purpose for such individual would be reduced from USD 250,000 by the amount so remitted.
Yes, date of travel must not be later than 60 days from the date of purchase of foreign exchange.
The limit is US Dollars $ 2,50,000 per annum (If not consumed any part of it in any other purpose stated under LRS) towards tuition fees, maintenance expenses books, etc.
The limit is US Dollars $ 2,50,000 per annum (If not consumed any part of it in any other purpose stated under LRS) towards tuition fees, maintenance expenses books, etc.
  • Related documents and self-declaration for investment in real estate / stock
  • Liberalized Scheme Application
  • Identity Proof Govt. issued valid ID with photo & address. Eg: Passport, Driving License, Voters ID
  • Related documents Bank statement for one year / IT returns etc as mentioned above
  • PAN copy for all forex transactions in cases where total amounts exceed INR 25000. Form 60 / 61 in case PAN not available
  • Banks may also insist on account relationship
  • Aadhaar Card
For Orders confirmed with complete payment online, your forex will be delivered within 24-48 hours. For orders placed through cheque/NEFT/RTGS, forex will be delivered after cleared funds are received in service partner's bank account (within 24-48 hours after clearance). Please note that Forex will not be delivered on Sundays and National Holidays.
Your online transaction on our portal is processed over a secure HTTPS connection and secured with the highest levels of encryption available. All credit card and debit card payments on our portal are processed through a secure and trusted payment gateway and your credit card/ debit card/ net-banking info is never stored on our servers.
  • Upto Rs. 50,000 (per traveler), you can pay using any of the following payment modes and as well as cash.
  • If the total amount due exceeds Rs. 50,000 you are only allowed to pay using one of the following payment modes:
  • RTGS or NEFT for instant acceptance (Subject to clearance; rates may change in this case)
  • Personal Cheque (Subject to clearance; rates may change in this case)
  • Pay Order - Subject to clearance (Must accompany bank statement showing debit of this transaction)
  • Demand Draft -Subject to clearance (Must accompany bank statement showing debit of this transaction; rates may change in this case)
  • Payment via credit/ debit card/ online net banking and e-wallets may be possible in some cases and may attract additional charges
No obligation means you don`t have to pay a single rupee to book the order. This is similar to a cash on delivery order where you pay the entire amount due upon order completion. If you are not eligible for COD, rate can be decided after realization of funds in our account. This order type, however, does not guarantee you a rate and the rates prevalent at the time of order completion are applied to your order. This type of order can be booked 24x7x365.
All type of travels and remittances abroad are now under RBI`s guidelines covering Liberalized Remittance Scheme. If an individual has already remitted any amount under the Liberalized Remittance Scheme in a financial year, then the applicable limit for travelling purpose for such individual would be reduced from USD 250,000 by the amount so remitted / utilized. However, no foreign exchange is available for visit to Nepal and/or Bhutan for any purpose.
For Travelers proceeding to Iraq or Libya exchange in the form of currency notes may be sold up to limit not exceeding US$ 5,000 or its equivalent per resident individual in a financial year (total USD 2,50,000) For Travelers proceeding to the Islamic Republic of Iran, Russian Federation and other Republics of Commonwealth of Independent States, entire exchange (USD 2,50,000) can be released in the form of currency notes. Travelers proceeding to Pakistan, Bangladesh or Myanmar by land route are eligible up to limit of US$ 2,50,000 or its equivalent per resident individual in a calendar year. For Airline staff, open ticket may be accepted. Proof of Airline staff will be required by the bank